Shipping & Returns


We ship all orders USPS. Orders leave our building within 1-3 business days, and within 5-7 business days during peak holiday season. From there, it's all up to USPS...

Canada orders = $13


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your mittens must be unused and in the same condition as you received them. Use the original packaging if possible, or any packaging that will protect the mittens. Customers are responsible for return postage. Please return via USPS First Class Package. Due to the uniqueness of our mittens, it is impossible to exchange your mittens for an exact duplicate. We would be happy to exchange your mittens for a similar color/style. Sizing exchanges are subject to the same restrictions. Look over our size chart to make the best decision for your size needs. Please be as specific as you can when requesting an exchange. We will do our best to make you happy with your purchase.


Return shipping address:

The Mitten Company
1130 4th Ave
Newport, MN 55055
United States